Taxi Conditions
Exclusive service for direct bookings through our website: We are pleased to offer you a complimentary taxi transfer (one-way) for reservations exceeding 600 euros during the period from April to October (both months inclusive). Additionally, for bookings with a value equal to or greater than 400 euros during the months of November to March (both months inclusive, excluding Easter Week), you may also enjoy this benefit. Not applicable to BeSafe rates, promotions, packages, or other offers related to such rates. Exclusive service upon request.
However, it is necessary to note that the availability of this service is subject to the normal operation of the taxi service, and is not guaranteed in the event of strikes or other events affecting its provision.
Take advantage of this opportunity to enjoy a worry-free experience and maximize your comfort with each booking with us. We are committed to providing exceptional service that exceeds your expectations at every stage of your journey.
The direct email and/or WhatsApp of the client are ESSENTIAL to confirm the provision of data such as flight number, arrival time, among others, otherwise the service will be canceled. In case of a strike in the sector, it cannot be guaranteed. We handle your pick-up at Malaga Airport, and this service facilitates access during non-business hours. You can cancel up to 24 hours in advance. The driver will be waiting for you upon your arrival.
How do I request the service? It must be requested at least 48 hours before arrival; otherwise, the service cannot be guaranteed.
What taxi provides the service?
One contracted through the establishment.
What route is included?
From Malaga Airport to Hostal Moscatel (one-way) direct and non-stop.
What if the flight is delayed?
With your flight number, we can track it and adjust the pick-up time. When the plane lands, the driver will wait for you for 45 minutes. In this case, the driver will leave and this service cannot be enjoyed.
Can I cancel my reservation? Yes. You can cancel your reservation for free up to 24 hours before the pick-up time. Standard:
• Up to 3 passengers
• Up to 3 medium-sized suitcases
• Duration of the journey: approximately 17 minutes
• Distance: approximately 21 km.
Can I take another and request a refund?
No.
What happens if I do not enjoy the service because I do not request it?
In the specific case of the complimentary taxi transfer offered as part of certain bookings, it is important to note that this additional advantage is designed to enhance the customer experience and provide additional comfort during their stay. This service is offered as an additional courtesy at no cost to the customer; no monetary compensation or other rewards are provided if the customer chooses not to request or enjoy this benefit.
